Privacy Policy

Effective Date: 9/30/24

At Grace Mannering Home Scents, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products. By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with a personalized and seamless shopping experience.

a. Personal Information

When you interact with us, we may collect the following personal information:

  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment information (e.g., credit card or debit card details)
2. Non-Personal Information

We also collect certain non-personal information automatically when you visit our website:

  • IP address
  • Browser type and version
  • Device information
  • Cookies and usage data (such as pages viewed, time spent on the site)
  1. How We Use Your Information

We use your information to provide and improve our products and services. Specifically, we use your information to:

  • Process and fulfill orders for our home fragrance products
  • Communicate with you regarding your orders or customer service inquiries
  • Personalize your shopping experience by recommending products or services based on your preferences
  • Send marketing communications, promotions, and updates (with your consent)
  • Enhance website functionality through analytics and improve user experience
  • Comply with legal obligations or enforce our Terms and Conditions.
3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following instances:

  • Service Providers: We may share your personal information with trusted third-party providers who assist in order processing, shipping, payment processing, and marketing communications.
  • Legal Obligations: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience on our website. Cookies help us:

  • Remember your preferences during future visits
  • Track your shopping cart and streamline your checkout process
  • Analyze site performance and usage to improve our services

You can manage or disable cookies through your browser settings, but doing so may affect the functionality of the website.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website’s core functionality, such as shopping cart and checkout.
  • Performance Cookies: Help us understand how visitors interact with the website and improve its performance.
  • Targeting Cookies: Used for personalized advertising and marketing campaigns.
5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Privacy Rights

You have certain rights regarding your personal data under applicable laws. These rights include:

  • Access and Correction: You can request access to your personal data and correct any inaccuracies.
  • Data Deletion: You may request the deletion of your personal data unless we are legally required to retain it.
  • Marketing Preferences: You can opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.
7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite these efforts, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Grace Mannering Home Fragrance is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

  • Email: info@gracemannering.com
  • Mailing Address:  

Grace Mannering Home Scents
8401 Maryland Dr. Ste A Henrico, VA 23294-4648
Email: info@gracemannering.com

Grace Mannering Home Scents is dedicated to providing high-quality home fragrance products while maintaining your privacy and security. Thank you for trusting us with your personal information.